Job Description
Digital Merchandiser
Location: USA - Remote Location Ohio | USA - Remote Location IndianaWe are looking for a detail-oriented, proactive, and cross-functional Digital Merchandiser to act as the subject-matter expert for customer microsites. This role bridges Sales, Merchandising, Purchasing, Finance, and Distribution to ensure accurate product, pricing, and assortment data flows seamlessly through our systems and delivers a best-in-class B2B buying experience. The Digital Merchandiser is accountable for digital readiness, site accuracy, and operational compliance that directly support sales growth, customer satisfaction, and consistency across all programs.
What you will do:
Cross-Functional Liaison & Process Flow
Serve as the digital liaison between Sales, Merchandising, eCommerce, Purchasing, Finance, and Distribution to maintain accurate data and pricing across systems.
Track internal and external milestones for new customer setup, ensuring product data, pricing, and assortments go live on schedule.
Support RFP responses and bid timelines by confirming digital assets and product data readiness.
Escalate systemic data issues, coordinate fixes with IT / PIM teams, and document improvements.
Product & Content Management
Manage product setup on the Hubert and Central websites, ensuring all product content is accurate and complete.
Load, update, and maintain product data, including additions, removals, and item changes.
Collaborate with internal teams to collect, validate, and upload accurate product data.
Support new product launches by ensuring timely and accurate online setup.
Merchandising & Promotions
Set up and maintain customer-specific order guides, categories, and product assortments.
Add or remove Limited Time Offers (LTOs), specials, and promotional initiatives as needed.
Conduct regular site audits to ensure categories, product placements, and content remain accurate.
Partner with Marketing to design and deploy microsite banners, promotions, and limited time offer highlights that align with sales campaigns.
Pricing & Margin Management
Monitor vendor cost updates and apply pricing changes to maintain accuracy.
Ensure timely updates to prevent margin erosion and pricing discrepancies.
Collaborate with Pricing Team to validate vendor cost changes before publication, ensuring pricing accuracy and protecting margins.
Ensure restricted catalogs and brand-approved SKUs comply with customer contracts and chain standards.
Identify and resolve price discrepancies proactively to prevent customer impact.
Customer Account Support
Process customer requests for user setup, access, and account changes.
Maintain accurate customer-specific configurations for order guides and site access.
Coordinate soft hand-offs between Sales and eCommerce for new customer microsite launches.
Track post-launch feedback and performance to ensure 100 % satisfaction and adoption.
Act as the point of contact for digital merchandising
What you will get:
Ability to work remotely full-time, equipment provided
Eligible immediately for 15 days of paid time off, eight paid holidays and one floating holiday
Paid volunteer day
Opportunity for growth within this role
Competitive compensation commensurate with experience
Employee bonus plan
Comprehensive benefit package
Paid Parental Leave
Tuition Assistance
401(k) with company match
What we need:
Bachelor’s degree in Marketing, Business, or a related field
3-5 years of experience in ecommerce merchandising, product content management, or digital catalog management.
Experience working cross-functionally with Sales, Merchandising, and Supply Chain teams in a B2B environment.
Ability to translate sales and customer requirements into digital merchandising solutions.
Familiarity with analytics tools (Google Analytics, Power BI, or similar) for monitoring site performance.
TAKKT FoodServices is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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