Job Title: Data Analyst – IT & Operations Support (eCRAFT ANP2)
\nLocation: Dahlgren, VA (with possible travel to NSWCDD detachment sites in VA Beach, Wallops, Quantico, Norfolk, and San Diego)
\nClearance Requirement: T3
\nPosition Type: Full-Time, Contractor Support
\n Overview \nThe Naval Surface Warfare Center Dahlgren Division (NSWCDD) is seeking a highly skilled Data Analyst to support classified and unclassified IT and information management (IM) operations. This role is part of a broader effort to modernize, optimize, and simplify NSWCDD’s IT environment while supporting full lifecycle IT operations, Information Technology Service Management (ITSM), digital transformation, and enterprise application development.
\nThe selected candidate will provide advanced analytical and operational support, ensuring efficient and effective IT service delivery across NSWCDD’s networks, programs, and departments. This position requires collaboration with technical departments, adherence to IT best practices and frameworks, and contribution to innovative solutions in data analysis, business intelligence, and operations research.
\n Key Responsibilities \nAssess complex data systems and programs to support ad-hoc and standing management or customer requests.
\nDevelop methodologies, queries, reports, and databases to analyze and present data effectively.
\nExamine data quality, applications, and system functions; produce operational outputs and sustain ongoing operations.
\nResearch new data sources, analytical tools, and contribute to product development and improvement.
\nProvide expertise in data warehousing, legacy conversion specifications, and design of data structures and product specifications.
\nSupport mapping and integration of authoritative data feeds, ERP systems, and financial systems (Working Capital Fund and General Fund accounting).
\nDevelop training materials and support users in database applications and analytical tools.
\nEnsure compliance with ITIL®, DoD Enterprise Service Management Framework, DevSecOps, Agile frameworks, and other relevant methodologies.
\nBachelor’s degree in Engineering, Physics, Mathematics, or related field.
\nMinimum of 7 years professional experience in operations research or data analysis.
\nAt least 4 years of experience in Business Intelligence and Data Warehousing.
\nExperience in:
\nData mapping, logical data modeling, interface specifications, report specifications, and data validation.
\nDesigning and implementing enterprise data solutions.
\nAdvanced analytical skills for operations research and business intelligence applications.
\nERP data knowledge, integration of new data feeds, and WCF/General Fund accounting principles.
\nAbility to research, assess, and recommend improvements in data systems, processes, and outputs.
\nFamiliarity with IT asset lifecycle support, cybersecurity, endpoint support, enterprise applications, and IT operations.
\nKnowledge of IT Service Management (ITSM) principles and frameworks.
\nStrong understanding of NSWCDD IT environment, networks (uRDTE, cRDTE, SDREN, JWICS), and enterprise systems.
\nExperience in supporting classified and unclassified environments.
\nFamiliarity with automation, digital transformation, and technical project execution in government IT.
\nExcellent communication skills to collaborate with cross-functional teams and stakeholders.
\nThis position supports NSWCDD’s Dahlgren Division and its detachment sites.
\nThe role requires handling classified and unclassified IT operations, managing data lifecycle, and supporting IT modernization initiatives.
\nActive participation in digital transformation, ITSM optimization, and operational efficiency projects is expected.
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